Desktop PCUser’s Guide
4www.eMachines.comChapter 1: Getting HelpSearching for a topicTo search for a topic in Help and Support, type a word or phrase (keyword) in the Search
5www.eMachines.comOnline helpOnline helpMany programs provide information online so you can research a topic or learn how to perform a task while you
6www.eMachines.comChapter 1: Getting HelpeMachines contact informationTo help you locate eMachines contact information, you can find the eMachines Web
Chapter 27Checking Out Your eMachines Computer• Identifying features• Locating your computer model and serial number• Locating the Microsoft Certifica
8www.eMachines.comChapter 2: Checking Out Your eMachines ComputerDesktop PC FrontYour computer includes the following components.Important Your comput
9www.eMachines.comDesktop PC FrontComponent Icon DescriptionDVD/CD drive Use this drive to listen to audio CDs, install games and programs, watch DVDs
10www.eMachines.comChapter 2: Checking Out Your eMachines ComputerDesktop PC BackYour computer includes the following components.Important Your comput
11www.eMachines.comDesktop PC BackComponent Icon DescriptionVoltage switch Before turning on your computer, make sure that this switch is in the corre
12www.eMachines.comChapter 2: Checking Out Your eMachines ComputerIEEE 1394 ports (optional)Plug an IEEE 1394 (also known as Firewire® or i.Link®) dev
13www.eMachines.comIdentifying your modelIdentifying your modeleMachines model and serial numberThe label on the front of your computer case contains
14www.eMachines.comChapter 2: Checking Out Your eMachines Computer
Chapter 315Getting Started• Using your computer safely• Protecting your computer from power source problems• Turning your computer on and off• Adjusti
16www.eMachines.comChapter 3: Getting StartedWorking safelyBefore using your computer, read the following recommendations for setting up a safe and co
17www.eMachines.comWorking safely Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the
18www.eMachines.comChapter 3: Getting StartedProtecting from power source problemsDuring a power surge, the voltage level of electricity coming into y
19www.eMachines.comStarting your computerTo set the voltage selection switch: Use a tool such as an opened paper clip to slide the voltage selection
20www.eMachines.comChapter 3: Getting StartedWaking up your computerWhen you have not used your computer for several minutes or have not turned off yo
21www.eMachines.comRestarting (rebooting) your computerRestarting (rebooting) your computerIf your computer does not respond to keyboard or mouse inpu
22www.eMachines.comChapter 3: Getting StartedUsing the keyboardEnhanced keyboardStandard keyboardFunction keysIndicatorsWindows keysApplication keyDir
23www.eMachines.comUsing the keyboardKeyboard featuresThe keyboard has several different types of keys and buttons. Your keyboard also has status indi
iwww.eMachines.comContents1Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24www.eMachines.comChapter 3: Getting StartedUsing the mouseThe mouse is a device that controls the pointer movement on the computer display. This ill
25www.eMachines.comUsing the mouseFor instructions on how to clean the mouse, see “Cleaning the mouse” on page 42.To... Do this...Move the pointer on
26www.eMachines.comChapter 3: Getting StartedConnecting the modemYour computer has a built-in 56K modem that you can use to connect to a standard tele
27www.eMachines.comConnecting to a wired Ethernet networkConnecting to a wired Ethernet networkYour computer has a network jack that you can use to co
28www.eMachines.comChapter 3: Getting StartedInstalling a printer, scanner, or other peripheral deviceYour computer has one or more of the following p
Chapter 429Using Drives and Ports• Using the diskette drive• Using the memory card reader• Using CD or DVD drives
30www.eMachines.comChapter 4: Using Drives and PortsUsing the diskette drive The optional diskette drive uses 3.5-inch diskettes (sometimes called flo
31www.eMachines.comUsing the memory card readerUsing the memory card readerYou can use the optional memory card reader to transfer pictures from a dig
32www.eMachines.comChapter 4: Using Drives and PortsInserting a memory cardTo use a memory card:1 Insert the memory card into the memory card slot as
33www.eMachines.comUsing the CD or DVD driveUsing the CD or DVD driveYou can use your computer to enjoy a wide variety of multimedia features.Identify
iiwww.eMachines.comMemory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Inser
34www.eMachines.comChapter 4: Using Drives and PortsInserting a CD or DVDTo insert a CD or DVD:1 Press the eject button on the CD or DVD drive.2 Place
35www.eMachines.comUsing the CD or DVD drivePlaying a CDUse the music program or Windows Media Player on your computer to: Play music CDs Create MP3
36www.eMachines.comChapter 4: Using Drives and Ports
Chapter 537Maintaining Your Computer• Caring for your computer• Updating Windows• Protecting your computer from viruses• Cleaning your computer• Resto
38www.eMachines.comChapter 5: Maintaining Your ComputerCaring for your computerTo extend the life of your computer: When transporting your computer,
39www.eMachines.comProtecting your computer from virusesProtecting your computer from virusesA virus is a program that attaches itself to a file on a
40www.eMachines.comChapter 5: Maintaining Your Computer2 Click Scan for Viruses.3 Click the type of scan you want to make in the Scan for Viruses area
41www.eMachines.comCleaning your computerTo update Norton AntiVirus:1 Make sure that you are connected to the Internet.2 Click Start, All Programs, No
42www.eMachines.comChapter 5: Maintaining Your ComputerYour computer is cooled by air circulated through the vents on the case, so keep the vents free
43www.eMachines.comCleaning your computer To clean your trackball mouse:1 Turn the mouse upside down.2 Rotate the retaining ring on the bottom of the
iiiwww.eMachines.comMemory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Mode
44www.eMachines.comChapter 5: Maintaining Your ComputerCleaning CDs or DVDsWipe from the center to the edge, not around in a circle, using a product m
45www.eMachines.comPreventing static electricity dischargePreventing static electricity dischargeThe components inside your computer are extremely sen
46www.eMachines.comChapter 5: Maintaining Your ComputerOpening the caseYour computer case provides easy access to internal components.Removing the sid
47www.eMachines.comOpening the caseRemoving the front bezelTo remove the front bezel: Position the computer where you can grasp the top front edge of
48www.eMachines.comChapter 5: Maintaining Your ComputerClosing the caseReplacing the side panelTo replace the side panel:1 Make sure that all of the i
49www.eMachines.comClosing the caseReplacing the front bezelTo replace the front bezel:1 Align the latch pins with the computer latch holes.2 Press th
50www.eMachines.comChapter 5: Maintaining Your ComputerInstalling memoryWhen you upgrade the computer memory, make sure that you install the correct t
51www.eMachines.comInstalling memory4 If you are removing a DIMM from the memory module bank, gently pull the plastic tabs away from the sides of the
52www.eMachines.comChapter 5: Maintaining Your ComputerReplacing the system batteryIf the computer clock does not keep time or the settings in the BIO
53www.eMachines.comReplacing the system battery9 Make sure that the positive (+) side of the new battery is facing up, then press the battery into the
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54www.eMachines.comChapter 5: Maintaining Your Computer
Chapter 655Troubleshooting• Troubleshooting typical hardware and software problems• Getting telephone support• Using automated troubleshooting systems
56www.eMachines.comChapter 6: TroubleshootingSafety guidelinesWhile troubleshooting your computer, follow these safety guidelines: Never remove your
57www.eMachines.comTroubleshootingTroubleshootingAdd-in cardsThe computer does not recognize an add-in card Shut down and restart your computer. Mak
58www.eMachines.comChapter 6: TroubleshootingAudio CD does not produce sound Make sure that the disc label is facing up, then try again. Some music
59www.eMachines.comTroubleshootingComputerThe computer will not start Make sure that the power cord is connected to an AC power source and your compu
60www.eMachines.comChapter 6: TroubleshootingYou see a “Non-system disk” or “Disk error” error message Eject the diskette from the diskette drive, th
61www.eMachines.comTroubleshootingHard driveYou see an “Insufficient disk space” error message Delete unnecessary files from the hard drive using Dis
62www.eMachines.comChapter 6: TroubleshootingInternetSee also “Modem (dial-up)” on page 64.You cannot connect to the Internet If you are using a dial
63www.eMachines.comTroubleshootingPeople are sending you e-mail messages, but you have not received any mail Click the receive button in your e-mail
Chapter 11Getting Help• Using the eMachines Web site• Using Help and Support• Using BigFix• Using online help• Contacting eMachines
64www.eMachines.comChapter 6: TroubleshootingMemoryYou see a “Memory error” message Use a third-party diagnostic program to help determine if a memor
65www.eMachines.comTroubleshootingTo check the dialing properties:1 Click Start, then click Control Panel. The Control Panel window opens. If your Con
66www.eMachines.comChapter 6: TroubleshootingYou cannot connect to the Internet The ISP may be having technical difficulties. Contact your ISP for te
67www.eMachines.comTroubleshooting4 Click your modem, then click Properties. The Modem Properties dialog box opens.5 Click the Diagnostic tab, then cl
68www.eMachines.comChapter 6: TroubleshootingMonitorThe screen resolution is not correctChange the screen resolution from the Display Properties dialo
69www.eMachines.comTroubleshooting Use the monitor degauss feature (see your monitor documentation) or turn off your computer and monitor, leave them
70www.eMachines.comChapter 6: TroubleshootingNetworksYou cannot connect to your company networkEvery network is unique. Contact your company computer
71www.eMachines.comTroubleshooting Check the cable for bent or broken pins. If the printer you want to print to is not the default printer, make sur
72www.eMachines.comChapter 6: Troubleshooting Wait until files have been printed before sending additional files to the printer. If you print large
73www.eMachines.comTelephone supportTelephone supportBefore calling eMachines Customer CareIf you have a technical problem with your computer, follow
2www.eMachines.comChapter 1: Getting HelpThank you for purchasing our computer!You have made an excellent decision choosing eMachines. We are sure tha
74www.eMachines.comChapter 6: TroubleshootingTelephone numbersYou can contact eMachines to get answers to your questions:Self-helpIf you have how-to q
Appendix A75Safety, Regulatory, and LegalInformation• Safety information• Regulatory statements•Notices
76www.eMachines.comAppendix A: Important safety informationYour eMachines system is designed and tested to meet the latest standards for safety of inf
77www.eMachines.comRegulatory compliance statementsUnited States of AmericaFederal Communications Commission (FCC) Unintentional emitter per FCC Part
78www.eMachines.comAppendix A: Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47) (applicable to products fitted with USA mode
79www.eMachines.comRepairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repair
80www.eMachines.comAppendix A: Power linesDo not locate the antenna near overhead light or power circuits, or where it could fall into such power line
81www.eMachines.comNoticesCopyright © 2004 Gateway, Inc.All Rights Reserved14303 Gateway PlacePoway, CA 92064 USAAll Rights ReservedThis publication i
82www.eMachines.comAppendix A:
83www.eMachines.comIndexAAC power connector 11accessoriessafety precautions 76activity indicatorsSee indicatorsapplication key 23arrow keys 23audioaud
3www.eMachines.comeMachines Web siteeMachines Web siteeMachines' online support is available 24 hours per day, 7 days per week and provides the m
84www.eMachines.comdigital video camera 9, 12, 28Ethernet 12, 27external audio 11external speakers 11Firewire 9, 12, 28headphone 11i.Link 9, 12, 28IEE
85www.eMachines.comEthernetconnecting 27jack 27Ethernet jack 12external audio jack 11Ffaxestroubleshooting 66filesopening 25troubleshooting 60findingH
86www.eMachines.comserial number 9, 13system identification 9LCD panelcleaning 42troubleshooting 60, 68lightsSee indicatorsline in jack 11line out jac
87www.eMachines.compassword 70PDAmemory cards 31peripheral devices 28playingaudio CD 35DVD 35Plug and Play devicesIEEE 1394 support for 28USB support
88www.eMachines.commuting 21speaker jack 11Standby mode 9startingcomputer 9, 19programs 25static electricity 45surge protector 18system batteryreplaci
MAN EM NG3 DT USR GDE R0 08/04
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